As a leader in client data gathering, PreciseFP aims to streamline processes for advisors and make information as accurate and secure as possible. With dozens of integrations ranging from document storage to customer relationship manager (CRM) and scheduling software, PreciseFP can be tailored to meet the exact needs of every firm and advisor, no matter the size or niche.
That customization and flexibility allow users to work on their terms, even if that means remotely. We recently talked with Andy Pike, CLU®, CKA® from Quo Vadis Financial about how he uses PreciseFP integrations to run his practice remotely and automate processes without sacrificing security or the client experience. Andy leverages PreciseFP to simplify things for him and his team while still delivering quality wealth management service.
Here are three ways Andy uses PreciseFP, which all firms and advisors can customize.
Set Clear (and Automated) Expectations
Most advisors spend a lot of time cultivating leads, but what happens when that lead transitions to client? Moving forward with a financial advisor can be overwhelming, especially for new clients who don’t know what to expect. Andy streamlines and simplifies that process with help from PreciseFP.
Within the CRM, Andy’s team lists the status of all leads. PreciseFP automatically sends an email and text message (set to deliver during business hours) to new leads to set up an informational meeting.
When clients indicate they want to move forward, Andy checks a box to change their status. That simple action moves to PreciseFP to automatically send them a personalized factfinder form. This simple form only gathers enough information to sign a contract so as not to overwhelm the new client.
Clients get another automatic document once that form has been returned: a short explanation of the next steps and expectations. Automating this process through PreciseFP ensures information is gathered right away and that clients move forward in the onboarding process without having to be managed by hand.
Easily Make Updates to Client Accounts
With numerous clients, it can be challenging to stay on top of every update and change, such as if a client gets married and changes their last name or wants to move money between accounts. But there’s a simple, automated solution through PreciseFP.
Advisors can create a service form in PreciseFP with fields for whatever task needs to be completed. The form can be customized for common tasks and areas to include details. Once an advisor completes that form with a new client request, it automatically creates a ticket through HubSpot or another project management tool, where it is automatically assigned to the correct staff member to complete.
The benefits are numerous: Employees have a clear view of what needs to be done and can easily track their tasks; clients are taken care of more quickly and accurately; and firms have documentation of changes and when things were completed.
Create One Secure Source of Truth
Protecting client information is crucial for advisors. Clients trust an advisor not only with their money but also with their sensitive information. PreciseFP creates a secure data center that advisors can use as a true source of information for their clients.
PreciseFP makes it easy to stay compliant. Each form can be tailored to only collect and share the necessary information, such as the last four digits of an account number instead of the entire number. When back-office staff sees those last four digits, they can check if they are working in the correct account by comparing it to the full account number.
PreciseFP makes it easier for advisors to do their jobs well and for firms to operate smoothly. With numerous integrations, firms can create processes that are exactly what they need. Click here to learn more about PreciseFP.
