Using Data to Build a Smarter Advisory Firm

By Ariel Golarte

Learn More About Ariel on LinkedIn

Advisors rely on data every day to guide investment decisions for clients. The same approach can transform the way your firm operates. With stronger insights, you can understand what is working inside your processes, anticipate bottlenecks, and support decisions that help your team work with more clarity and confidence. As firms continue to evolve, it is more important than ever to use accurate information to shape how you grow.

Start By Understanding the Decision You Want to Make

Strong decisions begin with a clear question. Data can feel overwhelming when it is not connected to a purpose. Before diving in, identify the area you want to improve and the question you want answered.

Once the goal is clear, you can focus on the information that matters. If the priority is improving client satisfaction, the relevant data may include response times, referrals or survey feedback rather than financial metrics. If you want to explore a new office location, operational costs, team capacity and client demographics become more important. Understand your Key Performance Indicators (KPIs) and other metrics your firm tracks so you know what data you have available.

Look Across Your Data Sources

After defining your question, begin identifying the channels that can help you answer it. Firms gather information from many places, including surveys, behavior patterns, intake forms, CRM systems, planning tools and performance data. Together, these sources create a complete view of how clients interact with your firm and how well your internal processes support them.

As you bring this information together, patterns start to appear. You may notice a slowdown at a specific stage of the client journey or a connection between certain behaviors and long-term retention. You may also learn that clients struggle to reach the team during review season or that specific offerings generate higher engagement.

For advisors who do not have time to comb through data manually, this is where artificial intelligence can be a powerful tool. AI can highlight trends, connections and outliers quickly. This helps you explore information from more angles and uncover insights that support stronger decisions. Data comes from a huge variety of sources, so be sure to consider all of your available options before jumping in.

Move From Insight to Action

Data only matters when it helps you take the next step. Once you have analyzed the information, return to the original question. What does the data reveal about the decision you are trying to make?

The findings might confirm what you expected or they may uncover a challenge or opportunity you were not aware of. Studies show that most financial organizations already use AI and analytics to guide decisions and that number continues to grow. . One recent study found that 62% of financial organizations are already using AI and data analytics to make decisions.

Data-driven conclusions help reduce guesswork and support decisions that move the firm forward. You likely already collect a vast amount of data in your CRM, client intake and investment portfolios, as well as external sources, which can offer a richer understanding of clients.

Turn the insight into a clear plan. If clients struggle to schedule review meetings, create a process for easier scheduling. If they prefer video calls, expand that offering. If feedback shows a growing interest in a specific service, create a plan to support that demand.

Make Data Part Of Your Firm’s Ongoing Process

Using data should not be a one-time project. As you put your plan into action, continue reviewing the information to see what is working. You may uncover results that point to new opportunities or learn that a strategy needs to be adjusted. Over time, this process becomes part of the way your firm operates and sets the foundation for consistent growth.

Insights from accurate data allow advisory teams to refine workflows, support compliance needs and build stronger client experiences. When every decision is backed by clear information, it becomes easier to grow with confidence.

How PreciseFP Supports Stronger Data-Driven Decisions

PreciseFP is an award-winning data-gathering solution trusted by firms that want to elevate the client experience and eliminate missing or inconsistent information. With deep integrations across the tech stack, many partners sync more than 200 fields from PreciseFP. Advisors use it for risk tolerance, service agreements, document delivery, form CRS, disclosures, document verification, esignature, lead generation and more. Faster financial plans, faster new account opening and fewer follow-ups all begin with accurate client data collected from the start.

If you want to see how PreciseFP helps you gather better data and build a process that supports growth, try it free for 14 days.

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